Friday, December 4, 2009

http://www.usatoday.com/travel/news/2009-12-04-elitefliers04_CV_N.htm

From my fearless leader, an AAdvantage Exec Plat:  But the programs' biggest advantage, says John Lopinto, co-founder of the road warrior site ExpertFlyer.com, comes during what airline insiders call "irrops," or irregular operations: "When things go bump in the night," he says, "they'll go out of their way to make things right."

Posted via email from peggylee's posterous

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